Support

Technical

Frequently Asked Questions (FAQ)

Connect now with RatooiFTP . Note: RatooiFTP is not encrypted. For an encrypted connection, download the Ratooi program suite.

Download Ratooi again (This is for Ratooi users who are already subscribers but need to install Ratooi on another computer or reinstall on their original computer after experiencing a 'clean-install', disk failure, etcetera.)

Download Rdrive. You can install this after you have installed the base Ratooi program suite. See the User's manual for details.

Account related

Convert a trial account to a regular account

Send e-mail to cancel an account

Send e-mail to upgrade an account

Forgot your password

User's manual

Windows: User's Manual in PDF

Mac, OS/X: User's Manual in PDF

Unix: User's Manual in PDF

E-mail support

ratooi-support@ratooi.com

Phone support

Monday through Friday, 8am to 5pm central time. Call us at 1-888-iRatooi (1-888-472-8664)